Yes, Knightscope’s Autonomous Data Machines can now converse with your patrons, employees, vendors or anyone visiting your location! Today we are excited to announce a new feature in beta testing, we call Concierge, available to select new clients.
Concierge allows a two-way human-machine conversation to occur with our security robots. The use of artificial intelligence can help easily extract the user’s intention and generate a natural response. Concierge’s knowledge database is extremely customizable so you can tailor it perfectly for your site.
EXAMPLE USE CASE (VACANT RECEPTION DESK)
Your Knightscope K1 stationary security robot can facilitate the visitor registration process and simultaneously record eye-level video of the visitor along with numerous other security-related detections. This information can prove to be incredibly valuable when securing your facility and assets. Concierge applications can range from access control, answering questions about your company, helping users locate buildings, providing information about corporate policies, and much more.
Here’s an example of how one client intends to utilize the technology while saving money, providing a unique brand-enhancing experience to visitors and giving the security team a force multiplier effect so that they can together cover a lot more ground.
Knightscope K1: Welcome to Acme Hammer Company! If you are a visitor, please press the button to begin your registration process.
Visitor: presses button
Knightscope K1: Thank you. I am the AHC007 security robot and I will be helping you with your visitor registration process. If at any time during our conversation you need to speak with a human security officer, press the button again. Do you have an appointment?
Knightscope K1: Excellent. Please complete the registration process via the screen on the desk. When the system asks for your security clearance ticket number, press the intercom button again and a human security officer or I will provide that for you. Happy hammering!