Knightscope, Inc. (“Knightscope,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our website visitors’ (“you” or “your”) personal information. We implement organizational and technical safeguards to protect visitor data. This Website Privacy Policy outlines how we collect, use, disclose, and protect the information obtained through our website.
01 Information We Collect through Our Website
We collect only what is reasonably necessary for the stated purpose. Categories include:
Visitor Contact Information
Name, title, email address, phone number, and mailing address.
Device & Network Information
Browser type, operating system, source address, referring URLs, and session data collected via cookies on our website.
This Privacy Policy does not apply to personal information collected from job applicants, employees, or independent contractors.
Knightscope does not knowingly collect personal information from children under thirteen (13) years of age. If we become aware that we have inadvertently received information from a child under thirteen (13) years of age, we will promptly delete it.
02 Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to operate site functionality, analyze traffic, and improve user experience.
- Strictly Necessary: Required for the website to function. Cannot be disabled.
- Performance / Analytics: Help us understand how visitors interact with our site. No personal identifiers are shared with analytics providers.
- Functionality: Remember your preferences and settings.
We do not use advertising or targeting cookies that track you across third-party websites.
Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies. If you choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the services, including certain features and general functionality, to work incorrectly.
03 How We Use Your Information
We use personal information only for the following purposes, consistent with the lawful basis identified for each where applicable:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Business Inquiries | All categories as necessary | Legitimate interest |
| Investor Relations | All categories as necessary | Legitimate interest |
| Legal and compliance obligations | All categories as required | Legal obligation |
| Business transactions (mergers, acquisitions) | All categories as necessary | Legitimate interest; Legal obligation |
| Improve website experience | Cookies & Tracking Technologies | Legitimate interest |
04 Information Sharing
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We may disclose personal information as follows:
Service Providers
We share personal information with trusted vendors and contractors who process it on our behalf under written data processing agreements that prohibit independent use. Examples include cloud infrastructure providers, cybersecurity vendors, payment processors, and analytics tools.
Law Enforcement and Legal Process
We may disclose personal information in response to a valid court order, subpoena, search warrant, or governmental inquiry, or as otherwise required by applicable law. Where legally permissible, we will notify affected parties before complying with such requests.
Business Transactions
In connection with a merger, acquisition, asset sale, bankruptcy, or similar transaction, personal information may be transferred as a business asset. We will notify affected individuals prior to any such transfer.
Protection of Rights
We may disclose information where necessary to prevent or address fraud, security threats, or violations of our agreements, or to protect the rights, property, or safety of Knightscope, our clients, or the public.
With Consent
We may share information for any other purpose with your express consent.
05 Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by applicable law, contractual obligation, or legitimate business need.
| Data Category | Retention Period | Notes |
|---|---|---|
| Service Business Inquiries – resulting in contract | Duration of account plus seven (7) years | For contractual compliance |
| Service Business Inquiries – not resulting in contract | Three (3) years | — |
| Cookies & Tracking Technologies | Duration of session plus thirteen (13) months | — |
06 Your Privacy Rights
Depending on your state or country of residence, you may have certain privacy rights. We will not discriminate against you for exercising them. Knightscope actively monitors the applicability of local laws and regulations to ensure we comply.
How to Submit a Request
Email privacy@knightscope.com with the subject line: “Privacy Rights Request”
We will acknowledge receipt within ten (10) business days and respond substantively within forty-five (45) calendar days (extendable by an additional forty-five (45) days with notice).
Authorized Agents
California residents may designate an authorized agent to submit requests on their behalf. Authorized agents must provide written authorization or power of attorney, and we may verify the agent’s identity independently.
Non-Discrimination
We will not deny, charge different prices for, or provide a different level of service based on your exercise of privacy rights under this Policy.
07 International Data Transfers
Knightscope’s operations are primarily based in the United States. Knightscope does not target or offer services to individuals in the EU/EEA. If we become aware that EU/EEA personal data has been inadvertently collected, we will delete it promptly. To the extent any EU/EEA or UK personal data is inadvertently collected, affected individuals may lodge a complaint with their local data protection authority.
08 Changes to This Website Privacy Policy
We may update this Website Privacy Policy from time to time. If we make material changes to the way in which we use or disclose information we collect, we will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
09 Contact Us
For questions, requests, or concerns about this Website Privacy Policy, please contact us at:
Knightscope, Inc.
305 North Mathilda Avenue
Sunnyvale, CA 94085
Email: privacy@knightscope.com
Phone: (650) 924-1025